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Clover handoff

All handoffs

This page is for the person who will use the Clover register after someone else set it up.

Handoff means you can sign in, ring a sale, and take a card without the person who set up the register standing there.

Same stuck moment that turns into a support ticket. Short steps and a video so you do not have to ping the builder.

Steps

  1. On the Clover device, sign in with the passcode your manager gave you. The account owner is the person who can sign in at clover.com.
  2. Open Register and tap the items in the sale. Some devices use a Sale screen where you type the amount instead.
  3. Tap Pay. If the button says Charge, tap that.
  4. The customer inserts, swipes, or taps the card. Follow the screen if it asks for a PIN or a signature.
  5. Choose Print, Email, or Text for the receipt, then tap Done.

Button names move a little between devices. If a label is not on your screen, stay with the sale, the Pay or Charge button, and the receipt choices.

Write this down

Official help

Beginner docs from the product itself. Open these if a button name moved.

PDF

The same steps, for someone who wants a file.

Download the Clover PDF

Video

Three beginner videos: take a payment on Clover Flex, sales and refunds, then the Sales app for beginners.

How to Take a Payment with Clover Flex (3rd Gen - 2024)

Monetix · Watch on YouTube

A beginner card payment on Clover Flex. It is not a Clover channel upload. The steps above are the register path.

Clover Flex | Sales, Refunds & Transactions

AIB Merchant Services · Watch on YouTube

Shows sales plus refunds and transactions on Clover Flex.

How to Use the Sales App on Clover POS | Complete Beginner's Guide (2026)

Cressom · Watch on YouTube

Ring a sale in the Sales app when the Flex screen feels stuck.

Other handoffs

Short video

POS / orders

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