Toast handoff
This page is for the person who will use the Toast register after someone else set it up.
Handoff means you can sign in, ring a sale, and take a card without the person who set up the register standing there.
Same stuck moment that turns into a support ticket. Short steps and a video so you do not have to ping the builder.
Steps
- On the Toast terminal, sign in with your staff PIN or card. The business owner signs in to Toast Web. Do not write the PIN here.
- Start the order. On a counter screen, open Quick Order if you see it. Tap the items.
- Tap Pay. The button may show a dollar sign beside the word.
- For a card, swipe, insert, or tap it on the reader.
- The guest may choose a tip. Then they can pick Print, Text, or Email when those choices are on the screen. If they are not, the printer prints the receipt.
Button names move a little between devices. If a label is not on your screen, stay with the sale, the Pay or Charge button, and the receipt choices.
Write this down
- Who owns the Toast Web login.
- Who issues staff PINs.
- The restaurant location name.
- Do not write a PIN or a password on this page.
Official help
Access and ownership docs from Toast. If DoorDash is linked, change hours in Toast first. Toast Central (Intercom) is an official path too. Last checked: October 2026. Never put a PIN or password on this page.
- Assigning user access permissions
https://support.toasttab.com/en/article/Assigning-User-Access-Permissions - Troubleshooting permissions
https://support.toasttab.com/en/article/Troubleshooting-Permissions - Add and manage employees in Toast Web
https://intercom.help/toast-central/en/articles/14844231-add-and-manage-employees-in-toast-web
The same steps, for someone who wants a file.
Video
Three beginner videos: take a card payment, menus, then split items on Toast (official).
How to Take Credit Card Payments on Toast POS
Toast, Inc. · Watch on YouTube
Toast's own short video for a card payment, including the guest tip prompt.
Get Started With Menus in Toast POS
Toast, Inc. · Watch on YouTube
Toast menu hierarchy so you can find and edit menu items after payments.
Split Items on your Toast POS
Toast, Inc. · Watch on YouTube
Toast's own short video for a common stuck point after you can take a payment.
Other handoffs
Website builders
Short video
Home · Code videos · All handoffs
Everyday tools (email, Drive, Canva, social, reviews) live on jadexzhao handoffs.